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Success Stories

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Success Stories

DateService AreaClient CategoryExpenseResult (click for more info)
1/1/13North Carolina10B financial services firm, 400 locations18 million2 million dollar refund, 15 million dollar savings
$32B retail chain with over 4,000 locations

• Expense: $18 Million per year
• Provider: Legacy MCI (Verizon Business),
Legacy SBC, Verizon Local
• Environment: Client maintained a full, in-house
staff to manage telecom and IT expenses.

Result: RCC augmented existing telecom management and optimization efforts for
local, LD/Data, internet, conferencing, wireless and other related expenses,
obtaining $2 million in refunds and producing total client savings in excess of $15 million.
1/2/13North Carolina2.1B IT services firm 6 million$360,000 refund, 2 million dollar yearly spend reduction
$32B retail chain with over 4,000 locations

• Expense: $6 Million per year (LD/Data only)
• Provider: Legacy AT&T
• Environment: Client had an internal group auditing
the bills and negotiating contract renewals.

Result: RCC assessed the customer's LD/Data contract and bills, obtained a
$360,000 refund and negotiated contract improvements which reduced the client's
yearly spend by $2 million.
1/3/13North Carolina32B retail chain, 4,000 locations22 millionmulti-million dollar refund and forward savings
$32B retail chain with over 4,000 locations

• Expense: $22 Million per year
• Provider: Legacy SBC (one of their largest clients)
• Environment: Client had internal resources and another
outsourced vendor managing the expense.

Result: RCC audited individual location phone bills and discovered a previously unknown carrier related to client contract language versus the state tariff language. RCC negotiated a multi-million dollar refund and a forward based correction that delivered several million dollars in savings.
1/4/13North Carolina2.4B industrial/manufacturing company18 million$350,000 refund, 2 million dollar yearly spend reduction
$32B retail chain with over 4,000 locations

• Expense: $5 Million per year (LD/Data only)
• Provider: Legacy MCI (Verizon Business)
and Verizon Local
• Environment: Client has a full outsource solution
in place with a competing vendor.

Result: RCC analyzed existing client bills and contracts to quantify the migration to an outsource vendor versus direct, customized contracts with existing suppliers. Since engagement inception, RCC has procured over $350,000 in refunds and negotiated custom contracts delivering over $2 million per year in savings.